Chief Operations Officer (COO) – SMME Development

About the role

The organisation, a leading public‑sector development agency, seeks an experienced Chief Operations Officer to steer its SMME Development function. Reporting to the CEO, the COO will translate strategic objectives into operational results across business support, investment activities and regional operations.

Key responsibilities

• Provide strategic and operational leadership for the SMME Development division.
• Support the CEO in executing the five‑year strategy and annual performance plans.
• Develop and maintain relationships with government departments, funders, banks and community leaders.
• Monitor divisional performance against targets and implement corrective actions.
• Oversee onboarding, training, mentorship and capacity‑building services for SMMEs and co‑operatives.
• Enhance access to financial and non‑financial support for SMMEs.
• Contribute to budgeting, forecasting and financial management.
• Ensure compliance with governance, procurement, risk and credit policies.
• Foster a high‑performance culture and lead talent management, succession planning and staff development.

Required profile

• Honours Degree (NQF Level 8) in Business Management, Public Administration, Commerce or equivalent.
• Minimum 8 years of experience in economic development, development finance or related fields.
• Proven senior leadership experience with a track record of delivering strategic outcomes.

Required skills

What we offer

• Five‑year performance‑based fixed‑term contract.
• Opportunity to influence economic development and SMME growth.
• Leadership role within a respected public‑sector organization.