Business Operations Manager

About the role

The Business Operations Manager will join a leading South African bathroom retailer to drive operational excellence across retail, distribution and e‑commerce channels. You will work closely with department heads to align goals, improve processes and support the company’s growth strategy.

Key responsibilities

• Lead day‑to‑day business operations and coordinate activities across multiple departments.
• Align department heads, improve cross‑team communication and ensure delivery against business objectives.
• Track performance, accountability and results, turning data insights into actionable plans.
• Enhance systems, processes and operational efficiency to reduce reliance on the owner.
• Support growth initiatives in retail, wholesale, distribution and e‑commerce.
• Foster a culture of continuous improvement and high performance.

Required profile

• 4–6 years of operations or general management experience, preferably in retail or e‑commerce.
• Proven ability to lead multiple business functions and improve processes.
• Strong commercial understanding and solid financial awareness.
• Relevant degree or diploma in Business, Operations, Commerce, Industrial Engineering, Supply Chain or a related field.
• Fluent in Afrikaans and English.

Required skills

• Advanced working knowledge of MS Excel.
• Strong analytical and data interpretation abilities.

What we offer

• Competitive, market‑related salary based on qualifications and experience.
• Opportunity to become an integral member of the management team in a fast‑growing company.