Business Analyst

About the role

Vector is seeking a Business Analyst to support its SAP environment, primarily SAP WM, and to drive continuous improvement across its supply chain and logistics operations. The role will provide second‑line SAP support, assist with system enhancements, and help the business realise efficiencies.

Key responsibilities

• Identify and quantify continuous improvement opportunities within the business unit.
• Implement system enhancements and support new project roll‑outs in SAP WM.
• Provide second‑line SAP end‑user support, resolving issues within agreed SLA.
• Deliver end‑user training and conduct assessments to close knowledge gaps.
• Support the Applications Manager in evaluating IT solutions for warehouse and logistics execution.
• Prepare business case documentation for identified savings and efficiencies.
• Liaise between business users and technical consultants to ensure successful implementation of enhancements.
• Maintain project documentation and coordinate hardware/software requirements with infrastructure teams.

Required profile

• Experience working with SAP WM or similar warehouse management modules.
• Ability to resolve SAP issues within service‑level agreements.
• Strong analytical mindset with a focus on process improvement.

Required skills

• SAP WM
• SAP (general)