Business Admin & Client Support Coordinator

About the role

A part-time Business Admin & Client Support Coordinator is needed for an established professional business coaching practice. The role delivers operational and administrative support, coordinating business workflows, client care and systems administration, and supports platform onboarding for clients. It is office-based in Fourways, with a transition to hybrid working once capability is proven, and requires a personal laptop and an uncapped 100 Mbps internet connection.

Key responsibilities

• Coordinate day-to-day business administration and provide administrative support to the business owner
• Manage appointment scheduling, meeting logistics, reminders and follow-ups
• Prepare documents, proposals, presentations and client materials, and maintain filing systems, task lists and records
• Complete training on specialist coaching platforms (ABOS and APeX) and help clients with onboarding and usage
• Maintain GoHighLevel CRM pipelines and test workflows
• Review basic financial statements and maintain financial trackers
• Coordinate marketing calendars, promotional communications and event logistics, including venue liaison and attendee lists
• Compile standard operating procedures, checklists and process guides, and recommend process improvements

Required profile

• Proven track record in business administration, personal assistance, office coordination or business support
• Attention to detail, strong organisation and excellent written and verbal English
• Ability to read and organise basic financial statements
• Self-learning of digital platforms from video and written material, and discretion with confidential data
• Own laptop and uncapped 100 Mbps internet; availability for occasional workshop attendance outside normal hours

Required skills

• CRM software (GoHighLevel desirable)
• Spreadsheets, email and digital document platforms
• Desirable: marketing campaign support, SOP writing, ABOS and APeX

The position is part-time (Monday to Thursday 09:00 to 14:30, Friday 09:00 to 13:00) and may become full-time as the business grows.