Admission Clerk

About the role

We are looking for a highly organised Admission Clerk to join our healthcare team on a full‑time remote basis. You will act as the primary liaison between the Clinical, Case Management and Insurance departments, ensuring clients have active coverage and authorisations for uninterrupted services.

Key responsibilities

• Coordinate communication among Clinical, Case Management and Insurance teams.
• Verify that client insurance information is accurate and up‑to‑date.
• Monitor authorisation expiry dates and manage timely renewals.
• Resolve insurance‑related queries and follow up on pending approvals.
• Maintain precise client records and documentation.
• Supervise and coach the Care Coordinator, providing daily oversight.
• Identify and implement workflow improvements.
• Ensure compliance with company policies and healthcare regulations.

Required profile

• Minimum 3 years of experience in healthcare or medical administration, authorisations, or a similar role.
• Previous supervisory or leadership experience.
• Excellent written and verbal English communication.
• Strong organisational, time‑management and problem‑solving abilities.
• Self‑motivated and able to work independently in a remote setting.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Full‑time remote position with US EST working hours.
• Competitive salary paid in South African Rand (ZAR).
• Opportunity to work within a dynamic healthcare environment.