Administrative & Billing Coordinator – Remote (EST Hours)

About the role

We are looking for a highly organised Administrative & Billing Coordinator to support a U.S.-based client. The role is fully remote and follows EST business hours, requiring strong attention to detail and a proactive attitude.

Key responsibilities

• Answer incoming customer and client calls professionally.
• Create, process, and send invoices accurately and on time.
• Perform general administrative and secretarial duties.
• Manage billing and invoicing functions with high accuracy.
• Process information received from field technicians and capture job details in the company system.
• Support day‑to‑day office operations and administrative processes.
• Communicate effectively with customers, clients, and internal stakeholders.
• Identify and address discrepancies or errors proactively.

Required profile

• Previous experience in an administrative, secretarial, office support, or customer service role.
• Excellent verbal and written English communication skills with a clear, professional accent.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently, take initiative, and manage multiple tasks.
• High level of accountability, integrity, and honesty.

Required skills

What we offer

• Fully remote work environment.
• Consistent EST schedule (9 AM‑6 PM EST).
• Opportunity to work with an international client base.