Administration Supervisor – Retail Store

About the role

The Administration Supervisor supports the Store Manager in maintaining efficient store operations, focusing on stock control, administration, and customer service. This full‑time position works on‑site at the Mall of the North and ensures that all administrative processes run smoothly.

Key responsibilities

• Assist the Store Manager with stock‑take and overall store administration.
• Monitor and analyse stock movement, implementing risk‑management procedures to reduce shrinkage.
• Extract and analyse store reports to track turnover and stock performance.
• Maintain filing systems and ensure compliance with all reporting procedures.
• Oversee cash and transactional activities, ensuring processes are followed.
• Uphold safety and security standards within the store.
• Process customer transactions using the POS system and promote loyalty programmes.
• Support visual merchandising standards and housekeeping procedures.
• Collaborate with the team to meet sales targets and store objectives.

Required profile

• Grade 12 qualification.
• Minimum of 3 years retail or administrative experience.
• Strong interest in fashion trends and a passion for excellent customer service.

Required skills

• Computer literacy and good administration ability.