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Admin Manager – Customer Service (Durban)

Global Corporate Advisory Services · Johannesburg

Senior 60,000 - 70,000 ZAR/month 🇬🇧 English
Microsoft Excel

Job description

About the role

Our client, a well‑established logistics organisation, is looking for an experienced Admin Manager to lead the Customer Service Administration function. This senior role combines finance and administration oversight with team leadership in a fast‑paced logistics environment.

Key responsibilities

  • Lead and manage the Customer Service Administration team.
  • Oversee Creditors and Debtors staff, invoice processing and reconciliation.
  • Manage outstanding payments, ensure accurate revenue reporting and financial administration.
  • Control Proof of Delivery (POD) documentation and related processes.
  • Prepare operational and financial reports for management.
  • Monitor customer accounts, resolve queries and handle escalations.
  • Coordinate communication between operations, finance and customers.
  • Drive continuous improvement of administrative processes while maintaining compliance and service quality.

Required profile

  • Diploma or Degree in Business Administration, Finance, Logistics, Supply Chain or related field.
  • Minimum 5 years’ management experience in logistics, transport, freight forwarding or supply chain.
  • Proven experience managing finance and administration functions, including Creditors and Debtors teams.
  • Strong leadership, analytical and problem‑solving abilities.

Required skills

  • Microsoft Excel (advanced proficiency)

What we offer

  • Salary: R60,000 – R70,000 CTC per month (negotiable based on experience)

Questions fréquentes

Le salaire proposé pour ce poste est de 60-70k ZAR par mois. Le détail figure dans l'annonce.
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Published 2 months ago

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Global Corporate Advisory Services

Johannesburg