Underwriting Administrator – Personal & Commercial Lines

About the role

We are looking for a detail‑oriented Underwriting Administrator to support our underwriting team in both personal and commercial short‑term insurance lines. The role involves managing policy administration, ensuring compliance with underwriting guidelines, and providing high‑quality administrative support in a fast‑paced environment.

Key responsibilities

• Process new policies, renewals, endorsements and cancellations while reviewing applications for underwriting compliance.
• Enter and maintain client and policy data accurately in the underwriting system and compile documentation for underwriting reviews.
• Communicate with brokers, agents and clients to request information, respond to policy inquiries and keep stakeholders updated.
• Ensure all documentation meets company policies and regulatory requirements and prepare underwriting reports for management.

Required profile

• Matric and a BCom degree; regulatory exams such as FAIS or RE5.
• Minimum 2 years of administrative experience in short‑term insurance, covering both personal and commercial lines.
• Previous experience working within an underwriting department and strong knowledge of short‑term insurance products.
• Ability to work efficiently in a fast‑paced environment, manage multiple tasks and collaborate with underwriters and other departments.

Required skills

• Proficiency with insurance management systems.
• Advanced use of Microsoft Word.
• Advanced use of Microsoft Excel.
• Advanced use of Microsoft Outlook.