Tourplan Administrator – Cape Town

About the role

An exciting opportunity exists for a highly organised and detail‑oriented Tourplan Administrator to join a dynamic travel and tourism environment in Cape Town. You will be responsible for maintaining accurate product, supplier, contract and rate information within the Tourplan system, ensuring consultants have reliable data for quotations, costings, bookings and payment requests.

Key responsibilities

• Create and maintain accurate supplier and product records in Tourplan, loading accommodation, transfers, activities, tours and transport services.
• Load contracted supplier rates, applying correct mark‑ups, commissions, taxes, VAT and currency requirements while meeting agreed deadlines.
• Review supplier contracts, ensure all information is reflected correctly in Tourplan and maintain proper document‑control in OneDrive.
• Conduct quality checks, test sample costings, and correct any discrepancies promptly.
• Support consultants with product, rate and costing queries and assist with system testing after changes.
• Collaborate with Product, Operations, Finance and Sales teams to ensure data accuracy and continuous improvement.

Required profile

• Highly organised, analytical and meticulous with a strong understanding of travel products and supplier contracts.
• Enjoys working with data and systems, can manage deadlines and prioritize urgent updates.
• Effective communicator who can work independently and collaborate across multiple departments.

Required skills

• Tourplan
• Microsoft Excel
• Microsoft Outlook
• OneDrive