Store Manager – Table Bay Mall (Markham)

About the role

The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key responsibilities

• Set sales targets and develop strategies to achieve them.
• Monitor sales performance and KPIs for continuous improvement.
• Manage the store's budget and financial results.
• Ensure high levels of customer satisfaction.
• Oversee inventory management and minimize stock discrepancies.
• Lead and develop the store team.
• Conduct performance evaluations and provide guidance.
• Ensure compliance with company policies and regulatory requirements.

Required profile

• Grade 12 qualification or equivalent.
• 2‑3 years retail experience, including at least 1 year in store leadership.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Experience in inventory management and customer service.

Required skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer‑Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership