Store Manager – Menlyn Retail Park (Pretoria)

About the role

We are looking for a dynamic Store Manager to lead our Menlyn Retail Park store in Pretoria. You will be responsible for overseeing daily operations, driving sales, and ensuring an exceptional customer experience in line with CUM Books’ mission.

Key responsibilities

• Organise and supervise all store operations.
• Lead, train and motivate a dedicated retail team.
• Manage the store budget with a focus on cost‑efficiency.
• Control stock levels and ensure effective inventory management.
• Deliver excellent customer service and resolve complaints.
• Handle any store issues promptly.
• Plan and execute in‑store promotions and merchandising.
• Monitor market trends to identify improvement opportunities.
• Ensure compliance with health and safety regulations.
• Provide regular feedback and reports to senior management.

Required profile

• Proven experience in retail management or a related role.
• Strong leadership and team‑management abilities.
• Excellent organisational and problem‑solving skills.
• Effective communication and interpersonal skills.
• Proficiency in budget management and stock control.
• Customer‑focused mindset with a commitment to high service standards.

Required skills

What we offer

• Competitive salary.
• Opportunities for career growth and advancement.
• A dynamic and collaborative work environment.