Senior Utilities Analyst

About the role

A Senior Utilities Analyst is responsible for ensuring accurate utility consumption tracking, billing oversight, and cost recovery across a diverse property portfolio. The role requires strong analytical capability, advanced reporting skills, and a solid understanding of utility management principles. The incumbent will drive efficiency, support sustainability initiatives, and deliver actionable insights to management.

Key responsibilities

• Utility Billing & Cost Recovery – verify municipal bills, review meter readings, allocate charges, conduct recovery ratio checks and generate building‑level reports.
• Data Analysis – collect, validate and analyse utility data, identify anomalies, develop dashboards, KPIs and analytical reporting.
• Query Resolution – resolve tenant, municipal and service provider utility queries, maintain comprehensive records and escalate complex cases when necessary.
• Support to Management – provide data‑driven insights for strategic planning, assist budgeting, forecasting and identify efficiency, cost‑saving and sustainability opportunities.
• Database & Records Management – maintain accurate utility records, manage invoices, meter readings, contracts and ensure data integrity within tracking systems.

Required profile

• Matric / Grade 12 and BCom degree or diploma in Chemical or Electrical Engineering.
• 5+ years utilities management experience in the energy services or property sector.
• Strong analytical, problem‑solving and communication skills; ability to work under pressure and collaborate with stakeholders.
• Knowledge of South African municipal regulations, tariff structures and renewable energy systems.

Required skills

• Advanced Microsoft Excel.
• Utility management software & smart metering systems.
• Financial literacy: utility billing, budgets, cost recovery, tariffs.
• Data analytics capability.
• Renewable energy systems (solar PV, battery storage).