Senior Strategic Account Manager - Rotating Equipment Services

About the role

Sulzer is looking for a Senior Strategic Account Manager in Johannesburg to lead the commercial function for rotating equipment services. The role manages and grows relationships with key clients across several business lines, develops long-term account strategies, identifies growth opportunities and ensures high client satisfaction. It suits specialist professionals who can manage projects and processes independently with limited supervision.

Key responsibilities

• Develop and run commercial strategies for the rotating equipment service market and identify aftermarket services, upgrades and long-term service agreements (LTSA)
• Lead negotiations for service contracts, maintenance agreements and major overhauls, and ensure accurate costing and risk assessment for tenders
• Manage the contract lifecycle, including renewals and variations, in line with technical and commercial terms
• Drive revenue growth through optimized pricing for spare parts, field services and repairs, and prepare budgets, forecasts and margin analysis
• Monitor KPIs such as contract profitability, utilization rates and cost-to-serve
• Engage key clients in oil & gas, power generation, mining and industrial sectors, act as escalation point for commercial issues and work with operations, engineering and supply chain teams
• Lead and mentor the commercial team, including contract managers and pricing analysts, and promote safety, compliance and customer focus

Required profile

• Bachelor's degree in business, engineering or a related field (MBA preferred)
• 8-10 years of experience in commercial management within rotating equipment or industrial services
• Proven track record in contract negotiation and high-value service agreements

Required skills

• Strong knowledge of OEM and aftermarket service models
• Deep understanding of rotating equipment (compressors, turbines, pumps)
• Negotiation and stakeholder management, financial and analytical capabilities
• Ability to lead cross-functional teams and manage complex projects

What we offer

• Medical aid
• Provident fund