Senior Operations Manager – Road Logistics

About the role

The Senior Operations Manager – Road will lead DSV South Africa’s road logistics function, driving operational efficiency and aligning execution with the company’s strategic goals. You will oversee a national team, manage client commitments, and ensure compliance with internal and external standards.

Key responsibilities

• Manage delivery of road logistics objectives through staff communication, measurement, and motivation.
• Coordinate with shared functions to maintain seamless cooperation across the organisation.
• Oversee client commitments, cost control, and productivity to meet budgetary targets.
• Ensure compliance with internal controls, KPIs, and external regulations.
• Identify business opportunities and risks that affect shareholder commitments.
• Develop and manage team performance, fostering a sustainable business environment.
• Maintain service level agreements, guaranteeing timely collections and deliveries for client satisfaction.

Required profile

• Minimum 5 years people‑management experience.
• At least 5 years in operations management, logistics, project delivery, and industrial‑relations matters.
• Three years of budgeting and financial‑control experience.
• Own vehicle with a valid driver’s licence and willingness to travel nationally.
• Comprehensive knowledge of South African labour legislation (LRA, BCEA) and hands‑on IR experience.
• Matriculation (essential) and a diploma or degree in Transport, Logistics, Supply Chain, Business Management or Administration.

Required skills

• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook (intermediate level).