Senior Clerk (Data & Charges Management)

About the role

The Senior Clerk will support the division by capturing and processing data related to trade effluent charges, sewered and unsewered properties, and customer queries, ensuring accurate billing and record‑keeping.

Key responsibilities

• Capture details of companies discharging trade effluent in the accounts database to raise charges.
• Provide data to raise effluent charges.
• Provide data to ensure efficient review of company permits by the Water Quality Officer.
• Provide data to raise user charges.
• Update the database of sewered properties to maintain customer records.
• Provide data to raise ad‑hoc charges such as laboratory fees.
• Provide data to raise charges for unsewered properties.
• Import data to raise trade effluent charges.
• Advise customers to satisfy queries (Batho Pele).
• Relieve the Records Clerk to ensure efficient division operations.
• Deputise for the Chief Administrator/Accounts Administrator to maintain continuous service.
• Undertake related assignments as required.

Required profile

• Grade 12 (NQF Level 4) or equivalent with Mathematics.
• 1 year relevant experience (essential).
• 2 years relevant experience (preferred).