Senior Administration Clerk – Waste & Facilities Division

About the role

The Senior Clerk – Administration provides administrative and operational support to the Waste, Environment and Facilities Management Division of Beaufort West Municipality. The role coordinates information, records and customer service to ensure efficient service delivery and compliance with municipal procedures.

Key responsibilities

• Control administrative requirements for the Directorate and monitor consolidation, processing and presentation of functional information.
• Coordinate query and complaint handling at the Call Centre and manage workflow processes of administrative personnel.
• Provide comprehensive administrative support for waste management, cemetery services, parks and facilities management, including records management and client administration.
• Administer burial records, public facility bookings and related processes.
• Support departmental projects, environmental programmes and operational initiatives, including logistical support for awareness campaigns.

Required profile

• Grade 12 qualification with 2‑5 years relevant experience.
• Computer literacy with proficiency in Microsoft Office and ability to perform complex administrative functions under limited supervision.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Computer literacy for data processing and analysis

What we offer

• Medical aid, pension and housing allowance (subject to requirements).
• 13th cheque and group life insurance.