Senior Admin Officer – ECD Centres Conditional Grant (eCares Support)

About the role

The Mpumalanga Department of Education is seeking a Senior Admin Officer to support the Conditional Grant programme for Early Childhood Development (ECD) centres. The role focuses on the eCares system, providing on‑site assistance, data capture, and troubleshooting for district officials and ECD service providers.

Key responsibilities

• Provide first‑line support to district officials and ECD centres on eCares usage, data capture, and troubleshooting.
• Assist users with data collection, document uploads, enrolment updates and system transactions.
• Escalate unresolved technical issues to provincial or national support structures.
• Support continuous improvement of training approaches based on user feedback.
• Promote a culture of data use, learning and accountability within district ECD structures.
• Provide data management and maintenance support to district users.

Required profile

• Relevant post‑school qualification in Information Systems, Education, Data Analysis, Public Administration or related field.
• Experience supporting system rollouts, training or user support, preferably in education or ECD.
• Willingness to travel within the district and work directly with users on‑site.
• Strong verbal and written communication skills for engagement with district officials and service providers.
• Ability to undertake pre‑entry assessments, including a practical exercise.

Required skills

• MS Office
• Online systems and data entry platforms
• Information systems and databases
• Intermediate data analysis and reporting
• Document management and verification

What we offer

• Annual salary of R413 001 plus 37 % in lieu of benefits.
• Opportunity to work within the public education sector supporting early childhood development.