Sales Negotiator / Property Expert

About the role

A remote, full-time Sales Negotiator / Property Expert is sought to join a growing team reporting to the Sales Manager / Director. The role delivers exceptional customer service, generates business opportunities and helps clients buy and sell property. It suits someone with excellent communication skills, a proactive attitude and a commitment to high customer-care standards.

Key responsibilities

• Answer incoming calls professionally and efficiently.
• Book property viewings and appointments.
• Provide excellent vendor care throughout the sales process.
• Prospect for property valuations and generate new business.
• Take accurate messages and follow up promptly.
• Collect viewing feedback from prospective buyers and update vendors.
• Negotiate and secure offers on behalf of clients.
• Build and maintain strong relationships with buyers, sellers and prospects.
• Maintain accurate records in the company's CRM system.
• Assist with sales progression and support the team in meeting targets.

Required profile

• Excellent communication and customer service skills and a strong telephone manner.
• Ability to work in a fast-paced environment, with professional appearance and attitude.
• Strong organisation, attention to detail, self-motivation and ability to work independently and in a team.
• Desirable: previous estate agency experience, sales/customer service/business development experience, and knowledge of the local property market.

Working hours

• Monday to Friday, 8:30 am to 5:30 pm, with a 30-minute lunch break.
• Alternate Saturdays, 10:00 am to 4:00 pm; time off in lieu may apply for weekend work.