Sales Merchandiser – Retail Merchandising (KZN)

About the role

The Sales Merchandiser is responsible for maintaining JoJo Tanks' retail presence across the assigned territory. The role ensures displays are clean, correctly merchandised, fully stocked and provides after‑sales service, acting as the face of the brand in stores.

Key responsibilities

• Maintain all JoJo product displays, ensuring shelves are fully stocked, correctly priced, clean and well presented.
• Manage outdoor tank displays by aligning, cleaning, polishing and repainting logos as needed.
• Monitor stock levels, report damaged products, rotate inventory and repackage items with damaged packaging.
• Inspect products for transport, manufacturing or customer damage and coordinate repairs, credits or replacements.
• Visit customer sites to assess installations, handle warranty concerns and assist with minor service issues.
• Represent JoJo at trade shows, supplier days, product launches and in‑store promotions, handling display setup and customer engagement.
• Build strong relationships with department, yard and store managers to ensure retail execution matches sales strategy.
• Prepare comprehensive reports on store visits, display condition, stock levels, damage, competitor activity and KPI performance.

Required profile

• Grade 12 qualification; a diploma in marketing or business management is advantageous.
• 2–3 years of retail merchandising experience.
• Valid driver’s licence held for at least five years.
• Physically fit and able to move products safely.
• Technical background in water pumps and willingness to travel daily, with possible overnight stays.