Sales Account Manager – Merchant Partnerships

About the role

The ENTERTAINER is looking for a dynamic Sales Account Manager to grow and manage its merchant network across South Africa. You will be responsible for acquiring new partners and deepening existing relationships across dining, leisure, beauty, fitness and entertainment categories.

Key responsibilities

• Identify and prospect new merchants through market visits, networking and outreach.
• Manage the full sales cycle from pitch to negotiation and contract closure.
• Collect and process all required documentation for merchant agreements and offers.
• Onboard and train merchants on the platform, ensuring effective usage.
• Collaborate with content, operations, marketing and finance teams to guarantee smooth onboarding and ongoing satisfaction.
• Monitor merchant performance, feedback and redemptions to drive retention and engagement.
• Support merchants with tactical campaigns and promotional initiatives throughout the year.
• Track daily activities, report progress against KPIs and maintain market knowledge, including competitor trends.

Required profile

• Persistent and results‑driven, able to overcome objections and negotiate professionally.
• Customer‑focused with strong listening skills and the ability to deliver fast, quality solutions.
• Self‑starter who works independently without close supervision.
• Highly organized, detail‑oriented and capable of managing multiple accounts in a fast‑paced environment.

Required skills