Retail Branch Manager – Moruleng Mall

About the role

As a Retail Branch Manager at Moruleng Mall, you will lead the branch to grow its customer base and revenue for Sanlam Retail Mass, overseeing strategy execution and service delivery.

Key responsibilities

• Develop and implement the retail branch strategy to increase sales and client satisfaction.
• Guide, integrate and standardise activities of Sales Consultants in line with the branch strategy.
• Maintain day‑to‑day operations, ensuring compliance, quality and risk management.
• Lead people practices for direct reports, including talent management, performance reviews and grievance handling.
• Identify and engage key internal and external stakeholders to build strong relationships.

Required profile

• Matric (Grade 12) with RE1 and RE5, plus 120 Wealth Management credits or a tertiary qualification recognised by the FSCA.
• Minimum five years of recent industry experience, including at least three years in a leadership capacity.
• Service management, insurance sales, and credit/lending experience.
• Continuous professional development compliance and relevant accreditation.

Required skills

• Computer literate.
• Data and analytics (including data visualisation).
• Project management.

What we offer

• Competitive salary with performance‑based incentives.
• Comprehensive benefits package.
• Opportunities for career advancement and ongoing training.