Renewal / Accounts Clerk

About the role

The Renewal / Accounts Clerk will support a B‑BBEE verification agency by managing certificate renewals, handling client administration and providing general accounts assistance. This full‑time position is based in Durban and requires a detail‑oriented individual who can keep records accurate and deadlines met.

Key responsibilities

• Monitor upcoming certificate expiry dates and send renewal reminders two months in advance.
• Communicate promptly with clients to answer queries and distribute introductory packs to new clients.
• Maintain activity logs, daily task lists and ensure all application documentation is complete.
• Provide general support to the Accounts Department, including basic bookkeeping tasks.
• Participate in weekly sales and strategy meetings.

Required profile

• Matriculation is essential; a relevant administration, finance or business qualification is an advantage.
• Strong client‑service orientation with excellent communication skills.
• High level of accuracy, attention to detail and ability to meet deadlines.
• Comfortable working both independently and as part of a team.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Basic knowledge of B‑BBEE verification processes is beneficial.

What we offer

• Negotiable remuneration package.
• Opportunity to work within a reputable B‑BBEE verification agency.