Receptionist

About the role

Epsidon Technology Holdings is looking for a receptionist for its Cape Town branch. The post is office-based, with working hours from 08:00 to 17:00 and a semi-formal dress code. It is a permanent position subject to a three-month probationary period.

Key responsibilities

• Serve as the face of the company, answering switchboard calls, routing them, taking messages by Teams or email and connecting callers to staff.
• Keep the staff contact and extension list and the switchboard console data up to date.
• Receive visitors, manage the visitors' book, help guests with Wi-Fi passwords and keep the reception area tidy and stocked.
• Manage incoming and outgoing mail and packages, and handle staff attendance registration and birthday messages.
• Manage boardroom and training room calendars, prepare rooms, arrange catering, provide stationery and order photostat paper monthly.
• Back up on ordering office supplies and arranging payments, and arrange milk deliveries.

Required profile

• Matric qualification.
• 2-3 years' experience in reception or a call centre environment.
• Fluent English, both written and spoken; reliable transport to and from the office.
• Advantageous: H&S safety knowledge.

Required skills

• 2-3 years' experience with Microsoft Outlook and Excel.
• Strong verbal and written communication, attention to detail, self-management and ability to stay calm under pressure.
• Comfortable delegating and managing staff, and a team player.