Receptionist – Financial Services Provider (Umhlanga)

About the role

We are seeking a highly organised, proactive, and personable Receptionist to be the welcoming face of our company in Umhlanga, KwaZulu‑Natal. The successful candidate will manage front‑desk operations efficiently, ensuring a positive and professional first impression for all visitors, clients, and callers.

Key responsibilities

• Greet and welcome clients, guests and visitors, manage the reception area and ensure a professional demeanour at all times.
• Answer, screen and forward incoming phone calls promptly and courteously.
• Capture and update client, visitor and administrative information accurately in company systems.
• Utilise the Liberty Life system for relevant administrative functions and maintain data integrity.
• Manage boardroom bookings, prepare meeting rooms and ensure they are tidy before and after use.
• Prepare and serve beverages for clients and internal meetings, and handle incoming and outgoing mail and parcels.
• Provide general administrative support such as filing, scanning, copying and maintaining office supplies.

Required profile

• Matric (Grade 12) qualification.
• Proven experience as a Receptionist within a Financial Services Provider, with knowledge of the Liberty Life system.
• Exceptional verbal and written communication skills and a professional, polished appearance.
• Highly organised with strong time‑management abilities and the capacity to multitask in a fast‑paced environment.
• Ability to handle confidential information with discretion, integrity and professionalism.
• Residence in or around Umhlanga is highly regarded.

Required skills

• Proficiency in Microsoft Office Suite – Word, Excel and Outlook.
• Practical experience with the Liberty Life system.
• Comfortable using general office equipment such as printers and scanners.