Reception Administrator

About the role

Mediclinic Sandton in Bryanston, Johannesburg is hiring one Reception Administrator for an on-site, permanent position. The role assists patients in all aspects of admissions and discharges in a professional manner, prevents operational and financial risks to the organisation and exceeds client expectations.

Key responsibilities

• Capture and process admissions, including pre-admissions and bookings, according to procedure
• Identify and prevent financial risks by following policies and procedures
• Run an effective discharge process as set out in the Patient Administration Manual
• Maintain patient confidentiality

Required profile

• Essential: Grade 12 or equivalent
• Desired: reception administration experience and experience in a private healthcare facility
• Applicants are considered on merit, with preference given under the Employment Equity Plan and to internal applicants who meet the minimum requirements

Required skills

• Debtpack Enquiry application (checking outstanding amounts for patients flagged as Blacklisted)
• Patient administration programmes on the AS400 system
• Computer literacy with Microsoft Office
• Knowledge of admission, bed functions, preparation for the next day and discharge processes
• Anatomy (including terminology), ICD and CPT codes, and Medical Aid schemes
• Workman's Compensation Act (WCA) processes, emergency and major incident protocols, and identification of financial risks such as blacklisted patients and patient valuables