Product Readiness Engineer – automotive industry

About the role

The Product Readiness Engineer will ensure that automotive service information and technical documentation are accurate, market-specific and ready for new model launches in South Africa. You will work closely with engineering, dealers and other stakeholders to validate and publish technical content that supports vehicle diagnostics and repairs.

Key responsibilities

• Develop and maintain localized service information, ensuring accuracy, compliance and suitability for the South African market.
• Validate technical information with key stakeholders and publish within launch timelines.
• Assess engineering changes and new model launches, updating service information accordingly.
• Monitor and improve technical content quality through dealer feedback and continuous improvement initiatives.
• Resolve dealer technical issues and service information gaps, implementing corrective actions promptly.
• Develop and validate market-specific service literature and in-vehicle information to ensure launch readiness.
• Support cost reduction and customer satisfaction through accurate service information and effective repair solutions.
• Coordinate special tool and equipment requirements to ensure dealer readiness for engineering changes and new product launches.

Required profile

• National Diploma or Bachelor’s Degree in Mechanical, Electrical, Electronic, Mechatronic Engineering or equivalent automotive-related qualification.
• Minimum 3 years post-graduate experience in automotive engineering, vehicle diagnostics, technical analysis and problem solving.
• Proven experience in automotive product support and new model introductions, including investigation, diagnosis and resolution of vehicle-related technical issues.
• Comprehensive knowledge of automotive products, vehicle systems and emerging technologies.

Required skills

• Technical analysis and problem-solving.
• Technical writing and documentation development.
• Planning and coordination.
• Proficiency with MS Office.
• Ability to work under pressure and maintain discipline.