Pre-Sales Intern (STEM Graduate)

About the role

Dell is looking for a Johannesburg-based STEM graduate to join its pre-sales team as a 12-month intern. The role develops and trains the intern to support the sales and pre-sales teams in meeting business objectives by configuring technical solutions that meet customer needs, managing sales opportunities and helping maintain a healthy pipeline.

Key responsibilities

• Support the inside pre-sales teams and guide the sales and external pre-sales teams, managing and closing moderate to highly complex deals.
• Identify customer needs and requirements and recommend the right products and solutions.
• Provide pre-sales technical support during the sales process and educate customers about the value proposition.
• Use strategic probing to understand customer requirements and map them to the solutions offered.
• Deliver high-quality solution builds to external customers and internal stakeholders, including sales and pre-sales teams.
• Keep up to date on new products, technologies and services, as well as industry and vertical solutions.
• Help the wider team with ongoing technical education and development.

Required profile

• Diploma or degree in any STEM field completed between 2017 and 2019; no prior work experience required.
• Fluent written and spoken English.
• Analytical and problem-solving mindset, attention to detail, and ability to work in a fast-paced team.
• A passion for technology.