Personal Lines Underwriter

About the role

An established insurance group is seeking an experienced Personal Lines Underwriter to service and grow an existing portfolio of personal lines clients. The role suits a knowledgeable, client‑focused professional who can manage renewals, new business, policy amendments and insurer negotiations while maintaining high standards of accuracy and compliance.

Key responsibilities

• Service and manage an existing portfolio of personal lines clients.
• Assess, underwrite and accept risks for new and existing clients.
• Prepare and issue quotations, renewals, endorsements and policy documentation.
• Ensure all business complies with underwriting guidelines and regulatory requirements.
• Negotiate competitive terms with insurers for renewals, quotations and new business.
• Prepare proposals and Records of Advice.
• Identify opportunities to retain clients and cross‑sell additional products.
• Respond promptly and professionally to client and insurer queries.
• Maintain accurate, complete and up‑to‑date client records.

Required profile

• Matric and relevant NQF Level 4 insurance qualification.
• RE5 accreditation and up‑to‑date CPD requirements.
• 3–5 years of short‑term personal lines underwriting experience.
• Sound knowledge of personal lines insurance products, underwriting principles and regulatory requirements.
• Strong computer literacy and general IT proficiency; experience with FLEXI is advantageous.
• Excellent communication, negotiation and client‑service skills.
• High attention to detail and administrative accuracy.