Operations Coordinator

About the role

We are currently seeking an organised and highly driven Operations Coordinator to join a fast‑paced logistics and operations environment. The role involves coordinating fuel orders, load planning, delivery scheduling, and liaising with transporters, customers and suppliers to ensure timely and accurate operational delivery.

Key responsibilities

• Receive, process and confirm customer fuel orders.
• Plan and schedule loads for customers and depots.
• Coordinate transporters, collections and deliveries.
• Monitor deliveries and provide customers with regular updates.
• Order and issue lifting slips for Cash, Terms and COC loads.
• Update reconciliations for Cash loads and link deliveries on the WOA Portal.
• Complete Transnet and Synchrony KPI reconciliations.
• Coordinate contractor logistics services and maintain accurate operational records.
• Follow up on outstanding orders, payments, lifting slips and deliveries.
• Identify and resolve operational issues and delivery delays, escalating risks promptly.
• Provide operational cover for team members and ensure compliance with company policies, procedures and SHERQ requirements.
• Maintain accurate KPI reporting and operational reconciliations.

Required profile

• Grade 12 / Matric (essential) with a relevant qualification in Logistics, Supply Chain, Transport or Operations (advantageous).
• Previous experience in a logistics, transport or operations environment; fuel industry experience is highly advantageous.
• Proven ability to coordinate customer orders, loads, transporters and deliveries.
• Strong administrative, organisational and attention‑to‑detail capabilities.
• Excellent customer service and communication skills.
• Ability to manage multiple priorities under pressure and meet strict deadlines.
• Reliable, accountable and proactive work approach, including availability for standby duties one week and one weekend per month.

Required skills

• Microsoft Excel