Operations Administrator

About the role

The Operations Administrator will support a leading office consumables supplier in South Africa. This multifaceted position blends IT, logistics and general administrative tasks, requiring confident interaction with staff at all levels.

Key responsibilities

• Assist the sales team in acquiring new clients and maintaining the customer database.
• Respond to customer enquiries, process sales orders (including Takealot Seller Portal), and generate leads.
• Upgrade, install and configure hardware and software; create user accounts and manage access control.
• Provide IT support across branches, both on‑site and remotely.
• Manage e‑commerce product data, handle online enquiries and coordinate with distribution and logistics for invoicing and deliveries.
• Process credit requests, monitor stock inventory, and use Syspro for stock adjustments and returns.
• Prepare daily and monthly sales reports for senior management and collaborate with finance on supplier invoices.
• Assist with preparation and handling of domestic and international freight.

Required profile

• Matric qualification; tertiary IT‑related qualification is a plus.
• Some experience in a similar administrative or operations role.
• Driver’s licence and own transport.
• Young, dynamic personality with strong communication skills.

Required skills

• Syspro software proficiency.
• Hardware troubleshooting.
• Software troubleshooting.
• General IT support.