Onsite Technician – Tech Officer
BCXP · Cape Town
Job description
About the role
The Tech Officer – Onsite Technician is responsible for installing, maintaining and servicing BCXP customer sites within the fuel industry. The role ensures high‑quality onsite support in line with project charters and contractual SLAs.
Key responsibilities
- Deliver onsite support according to SLA, maintaining a 95% SLA compliance and 80% productivity each month.
- Reduce average time per onsite call to 120 minutes and ensure all documentation is completed and submitted within allocated time.
- Provide status updates to clients and maintain strong cooperation with internal and external stakeholders.
- Identify business growth opportunities with existing and new clients.
Required profile
- National Diploma (NQF 4 – Grade 12) or equivalent.
- 1–2 years experience in PC and hardware support within the fuel industry.
- Valid driver’s licence and willingness to attend role‑specific training.
Required skills
- PC hardware support and troubleshooting.
- Knowledge of fuel forecourt hardware and integration platforms.
- A+ and N+ certifications (preferred).
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Published 6 hours ago
Expires 1 month from now
5 views · 0 interested
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BCXP
Cape Town
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