Medical Administrator

About the role

A client of Medical Resources Group is looking for an experienced, reliable and detail-oriented Medical Administrator to join its healthcare team in Roodepoort. The role provides comprehensive administrative and patient support, including scheduling, data capturing, medical aid administration, account management, referrals and coordination of home visits and palliative care patients. It suits an experienced administrator who is professional, organised and comfortable in a busy medical environment.

Key responsibilities

• Schedule and coordinate patient appointments and home visits, and capture patient and clinical information accurately
• Maintain accurate patient records, open and maintain patient accounts, and follow up on outstanding information and documentation
• Communicate with patients by telephone, email and WhatsApp
• Follow up on palliative care patients and clinical reports, and coordinate and follow up on medical referrals
• Assist with clinical documentation and general practice administration
• Verify medical aid membership and benefits, check available funds, collect co-payments, and assist with AIMS and medical aid benefit checks
• Apply ICD-10 diagnostic codes and assist with chronic prescription administration and follow-up
• Use Our Health and other healthcare systems, manage correspondence and filing, and keep patient information confidential

Required profile

• Matric certificate (Grade 12)
• Previous experience in medical administration or a healthcare environment
• Good knowledge of ICD-10 codes and experience with medical aid benefit checks
• Knowledge of chronic prescriptions and strong data capturing skills
• Own reliable transport is advantageous

Required skills

• Our Health, Microsoft Office, Outlook and Excel
• ICD-10 coding
• Telephone etiquette and communication skills

Working hours are Monday to Thursday 07:30–16:30, Friday 07:30–14:00, and one Saturday per month. Applications are made through the recruiter; candidates should expect no feedback after two weeks.