Labour Centre Officer – Tzaneen

About the role

The Department of Employment and Labour is recruiting for a position at the Labour Centre in Tzaneen, Limpopo. The role supports the delivery of Unemployment Insurance Fund (UI) services, including claims and processing, and covers quality assurance, client follow-up, governance and resource management.

Key responsibilities

• Facilitate the provision of UI claims and processing at the Labour Centre.
• Coordinate the quality assurance of UI applications, registrations and declarations, and follow up with clients.
• Facilitate the provision of UI services to walk-in and online customers.
• Coordinate the administration of governance, compliance and risk matters for UI at the Labour Centre.
• Manage resources in the Division.

Required profile

• Undergraduate qualification in Operations Management or Research/Public Management or Administration, Business Administration or Management, or Financial Accounting / Finance, at NQF Level 6 or 7 as recognised by SAQA.
• Four years of experience, of which two years must be functional experience in an operations environment and two years supervisory experience.
• Knowledge of Treasury Regulations, the Public Service Act (PSA), Public Service Regulation (PSR), Basic Conditions of Employment Act (BCEA), Public Finance Management Act (PFMA) and Protection of Personal Information Act (POPIA).
• Driver's licence is an added advantage.

Required skills

• Driving skills
• Computer skills
• Report writing and analysis
• People management and supervisory skills
• Communication (verbal and written), customer relations and presentations
• Numeracy and time management

To apply, candidates submit their application through the UIF jobs portal for Tzaneen; enquiries can be made to the named contact person.