Key Accounts Administrator

About the role

Signa Academy is recruiting a Key Accounts Administrator for its Randburg campus. The incumbent supports the administration of all processes relating to the Key Accounts Department and assists the Key Account Managers with project-related administration.

Key responsibilities

• Update and maintain sponsors and contracts on Starfish (the LMS)
• Maintain client folders on Google Drive and the client database
• Maintain the Contract Tracker and Proposal Feedback Report
• Maintain the learners list, including terminations and replacements
• Ensure learner contracts received from regions meet relevant SETA requirements and that learner personal information packs submitted by clients are complete and accurate
• Prepare documentation for client BBBE verification
• Scan, print and file documents related to department functions and provide other administrative support to the Key Account Managers

Required profile

• Minimum requirement of Grade 12
• Basic administration experience and basic experience in a learnership environment
• Fluent in written and spoken English
• Customer service oriented, able to work under pressure and to endure long hours when necessary

Required skills

• Knowledge of MS Office and Google
• Computer literacy with MS Excel, Word and PowerPoint
• Advantageous: certificate in Business Administration and a basic understanding of a learning and development environment