Key Account Manager - Personal Health

About the role

Philips is looking for a Key Account Manager to join its Personal Health team in Johannesburg, South Africa. The role covers sales of Philips Personal Health products (male grooming, beauty, oral health care and mother and childcare) in major retail channels such as hypermarkets, pharmacies, distributors and e-commerce. You will represent Philips in these accounts and act as their internal champion.

Key responsibilities

• Develop and maintain long-term relationships with key accounts, using market insights, competitive analysis and knowledge of legislation requirements.
• Coordinate with Marketing, Order Desk and Supply Chain teams, and build a 2-3 year strategic plan translating business plans into targets, strategy and actions.
• Drive account sales plans and joint business planning, and implement trade promotions, partnerships, ranging and distribution, shelf management and product standardization.
• Apply Lean business practices, analyze and report sales results, market, competition and trends, and influence multi-disciplinary teams to meet customer expectations.
• Take part in regional or project teams and interact regularly with senior management on functional, divisional and customer matters.

Required profile

• Tertiary education with a minimum of 7 years of experience, preferably in FMCG and related sectors.
• Ability to work in person at least 3 days per week; onsite roles require full-time presence in the company's facilities.
• Only South African citizens by birth or naturalized before 27 April 1994 may apply.

Required skills

• Account management, consultative dialogue and negotiation, problem solving and Lean.
• Knowledge of the industry, competitive landscape, standard processes and tools, and of company products and services.
• Good knowledge of logistics, process management and finance.