Internal Salesperson

About the role

Compass Visual Security Western Cape is looking for an ambitious, motivated and hardworking internal salesperson who will sell and promote CCTV, fire and access control products to prospective clients. The role offers a competitive remuneration package commensurate with experience.

Key responsibilities

• Respond to customer enquiries via telephone, email and other channels.
• Provide accurate product, pricing and availability information.
• Understand customer requirements and recommend suitable solutions.
• Maintain professional relationships and handle complaints promptly.
• Generate sales from existing and potential customers and follow up on quotations.
• Prepare accurate quotations and process orders in a timely manner.
• Check stock availability, liaise with warehouse and assist with product alternatives.
• Support the external sales team with enquiries, quotations and orders.
• Follow up on back‑orders, delayed deliveries and keep customers informed.

Required profile

• Matric qualification.
• Previous sales experience.
• Knowledge of fire, access control and CCTV products.
• Computer literacy and experience with Microsoft Office.
• Experience dealing directly with customers.
• Experience in a technical, wholesale, retail or distribution environment is advantageous.

Required skills

• Microsoft Office proficiency.
• Product knowledge of CCTV, fire and access control systems.