Internal Sales Manager

About the role

A well‑established, family‑run industrial water and wastewater treatment equipment manufacturer is seeking an experienced Internal Sales Manager to own the enquiry‑to‑order process. The role is newly created, sits at the centre of the sales operation and offers mentorship from a senior technical salesperson, with a clear progression path toward Sales Operations Manager.

Key responsibilities

• Act as the central point of receipt for all incoming RFQs, logging and qualifying enquiries within 24 hours.
• Build and maintain the company’s quoting system and price book.
• Prepare quotations for standard and, over time, non‑standard equipment and project requirements.
• Obtain and consolidate pricing from principals and partners, including landed costs, lead times and freight.
• Convert accepted quotations into work orders and ensure effective hand‑over to Operations and Projects.
• Maintain accurate sales reporting – weekly pipeline reports, monthly commercial packs and quarterly review information.
• Monitor national and provincial tender platforms, identify relevant opportunities and provide written summaries.
• Maintain vendor registrations and pre‑qualification requirements.
• Collaborate closely with technical sales, operations and project teams to ensure a smooth enquiry‑to‑order process.

Required profile

• 5–8 years’ experience in internal sales, estimating or a quote‑desk environment.
• Experience within industrial capital equipment, pumps, process plant, water treatment or a related technical industry.
• National Diploma or N6 in Mechanical, Process or Industrial Engineering or demonstrably equivalent technical quoting experience.
• Ability to read and interpret general arrangement drawings, P&IDs and equipment datasheets.
• Strong commercial and numerical ability, including cost build‑ups, margins, landed costs, escalation and payment terms.
• Advanced Microsoft Excel/spreadsheet skills.
• Hands‑on experience with CRM systems; CPQ or configured‑quote software experience is advantageous.
• Excellent written and verbal English with the ability to prepare professional client‑facing documentation.

Required skills

• Advanced Microsoft Excel
• CRM systems
• CPQ/configured‑quote software
• Interpretation of GA drawings, P&IDs and equipment datasheets

What we offer

• Newly created position where you can build and shape the internal sales function.
• Direct, weekly mentorship from a highly experienced senior technical salesperson.
• Structured 90‑day onboarding programme with clearly defined milestones.
• Genuine career progression path into Sales Operations Manager.
• Opportunity to become a key part of a growing industrial business expanding into mining, food & beverage, industrial manufacturing and oil & gas.