Insurance Consultant – Commercial & Agri Lines

About the role

We are looking for an Insurance Consultant to support our broker network and manage commercial and agricultural short‑term insurance policies. The role involves delivering exceptional service, contributing to profit targets and ensuring compliance with underwriting criteria.

Key responsibilities

• Service broker enquiries via telephone and email, handling policy issuance, maintenance, renewals and agricultural aspects.
• Assist clients with policy cancellations, follow‑up to retain business and adjust premiums based on asset values.
• Provide accurate advice to brokers to match clients with suitable products and underwriting requirements.
• Ensure adherence to quality, compliance and accreditation standards while managing turnaround times.
• Support consultants during absences and contribute to process improvement initiatives.

Required profile

• Matric/Grade 12 with 60 commercial lines FAIS credits.
• Relevant insurance qualification (e.g., NQF Level 5).
• Minimum three years’ experience in short‑term commercial or agricultural insurance policy administration and underwriting.
• Strong verbal and written communication, interpersonal and customer‑service skills.