Inbound Sales Consultant
Le Uniq Imprint · Johannesburg
Job description
About the role
The Inbound Sales Consultant will handle incoming customer inquiries, understand buyer needs, and recommend appropriate solutions to convert warm leads into paying customers. This position focuses on providing product information, addressing objections, and delivering excellent customer service.
Key responsibilities
- Assess caller needs and match them with the right product or service.
- Identify opportunities to up‑sell or add related items during the call.
- Log call details, update the CRM, and process orders accurately.
- Resolve complaints or queries with empathy and clear communication.
Required profile
- Grade 12 Certificate (Matric) required; post‑matric diploma in Sales or Marketing is a plus.
- 1 to 3 years of telesales or customer service experience.
- High emotional intelligence, patience, and resilience to rejection.
Required skills
What we offer
- Salary range R20,000 – R24,000 per month plus commission.
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Published 1 month ago
Expires 2 weeks from now
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Le Uniq Imprint
Johannesburg
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