Host – Night Shelter (Napier Street)
The Haven Night Shelter
Job description
About the role
The Haven Night Shelter is seeking a dedicated Host to join the Napier Street location. The role supports adults living on the streets by providing a safe, calm environment and assisting with intake, supervision and daily operations of the shelter.
Key responsibilities
- Maintain a calm, safe and functional shelter environment.
- Welcome and assist guests and clients, ensuring excellent hospitality.
- Conduct initial intake of new clients.
- Supervise clients in their allocated duties.
- Perform administrative tasks and maintain accurate records.
- Ensure cleanliness and housekeeping standards are met.
Required profile
- Reside near the shelter or surrounding area.
- Hold a Code B driver’s licence and a Grade 11 certificate.
- Available to work shifts, including alternate weekends.
- Ability to interact with clients from diverse cultures and religions and manage conflict situations.
- Basic computer literacy with MS Office, Excel and Outlook.
- Team player, sober habits, no criminal record and good health.
- Experience in the NGO sector is an advantage.
Required skills
- MS Office
- MS Excel
- Outlook
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The Haven Night Shelter
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