Head Office Receptionist (Front Office)

About the role

Lenmed, a healthcare group, is looking for a Receptionist for its Head Office in Roodepoort. The receptionist is the first point of contact for visitors, employees and stakeholders, delivering a welcoming, professional and efficient front office experience. The role covers call handling, visitor management, reception upkeep and general administrative support.

Key responsibilities

• Welcome and assist visitors, employees and external stakeholders professionally, in person and by telephone.
• Answer, screen and transfer calls accurately and promptly, and assist with switchboard operations.
• Manage visitor arrivals, notify relevant employees and direct guests to meetings or appointments.
• Prepare and keep the reception area neat, organised and fully operational at the start of each working day.
• Coordinate front desk enquiries and pass messages to the appropriate departments.
• Maintain accurate reception and administrative records and prepare basic reports when required.
• Provide general administrative and clerical support to Head Office departments.
• Report maintenance and office environment issues so they are resolved in time.
• Coordinate travel arrangements, including flights, accommodation and car rentals.
• Support the coordination of meeting room visitors and front office arrangements.

Required profile

• Grade 12 or equivalent NQF Level 4 qualification.
• 3 years of experience in an administrative or reception role.
• Professional presentation, welcoming and service-oriented approach, reliability, attention to detail, organisational skills, discretion and calmness under pressure.

Required skills

• Working knowledge of Microsoft Office and good typing skills.
• Ability to operate a switchboard and manage a busy reception environment.
• Strong verbal and written communication skills and professional telephone etiquette.
• Ability to keep accurate records and handle information confidentially.

To apply, candidates submit a covering letter, CV, copies of qualifications and ID, and three reference contacts by e-mail; shortlisted candidates are interviewed and references, qualifications, credit and criminal records are checked. Applications close on 16 November 2026.