HAUS Showroom Operations Controller (Coastal)

About the role

Hertex Fabrics is looking for a highly organised and analytical professional to lead operational excellence across its HAUS Coastal Showrooms in Cape Town. The Operations Controller will ensure stock accuracy, compliance and continuous improvement to boost profitability and customer experience.

Key responsibilities

• Coordinate and manage all Hertex and HAUS stock takes across inland showrooms and warehouses.
• Reconcile physical stock results with ERP/POS data and investigate variances.
• Conduct root‑cause analysis to reduce stock losses.
• Audit and oversee the sample approval process, ensuring proper tracking and timely invoicing.
• Perform periodic operational audits, provide feedback and develop action plans.
• Maintain and update operational manuals, guidelines and compliance checklists.
• Develop strategies to clear discontinued, flawed or shop‑soiled stock and coordinate clearance promotions.

Required profile

• Strong organisational and analytical abilities.
• Passion for inventory management and process improvement in a retail environment.
• Experience coordinating stock takes and managing variance.
• Ability to conduct audits, document findings and implement corrective actions.

Required skills

• ERP systems
• POS systems

What we offer

• Opportunity to influence operational standards across multiple showrooms.
• Collaborative team culture focused on honesty, respect and continuous learning.