Half-Day Office and Operations Coordinator

About the role

A jewellery studio founder and designer is looking for a meticulous, systems-minded Office & Operations Assistant to act as the central operational backbone of the business. The role is hands-on, suits someone who loves detail and accuracy, and is based on site in Tamboerskloof, Cape Town. It is offered as a part-time, half-day position.

Key responsibilities

• Monitor production lead times and liaise with external artisans, casters, setters and gemstone merchants
• Conduct regular physical stocktakes, manage inventory and coordinate local and international courier dispatches
• Coordinate with web developers, upload digital media, monitor e-commerce accuracy, help with client newsletters and oversee online booking systems
• Be the first point of contact for customer and supplier enquiries, keeping a refined tone suitable for a luxury brand
• Oversee daily office administration and studio supplies
• Build and maintain Excel-based costing models with precious metal weights, labour and gemstones
• Prepare pro-forma and tax invoices in Xero, manage deposits and keep strict pricing and financial records

Required profile

• 3 to 5 years of experience in an operations, administration or office support role, preferably in luxury goods, retail or a boutique studio
• Jewellery industry experience is not essential
• Diploma or degree in Business Administration, Finance, Logistics or a related field (advantageous)
• Must be based in Cape Town with reliable transport; the role is on-site

Required skills

• Xero accounting
• Microsoft 365 and Google Workspace
• E-commerce back ends
• High numerical accuracy and attention to detail

What we offer

• Part-time, half-day work with flexible hours (9:30 am to 1:30 pm or 9:00 am to 1:00 pm)
• Training and job shadowing provided
• A professional, high-end working environment