General Manager – Temporary Employment Services experience a must

About the role

West Coast Personnel is seeking a General Manager with extensive experience in Temporary Employment Services to lead its Cape Town operations. The role focuses on driving growth, expanding market presence and ensuring operational excellence across all contracts.

Key responsibilities

• Develop and execute business strategy to generate new revenue streams and expand market share.
• Oversee full operational performance, ensuring efficiency, compliance and service excellence.
• Manage financial performance, including budgeting, cost control and P&L ownership.
• Lead business development, client retention and stakeholder relationship management.
• Mentor and develop teams, fostering high performance and accountability.
• Monitor KPIs, analyse performance data and report business outcomes.
• Ensure compliance with OHS, regulatory and client‑specific requirements.

Required profile

• Matric and BCom degree in Business Management, Finance or related field.
• Minimum 10 years experience in outsourcing, TES or a similar services‑driven industry.
• Proven track record of managing budgets, financial performance and profitability.
• Strong commercial acumen with demonstrated business growth.
• Excellent communication and leadership abilities.
• Highly organised, self‑driven and able to manage multiple priorities under pressure.
• Own vehicle and based in Cape Town, with occasional travel to Gauteng.

Required skills

• Advanced Microsoft Excel (part of MS Office suite).

What we offer

• Competitive, negotiable salary.
• Clear pathway to full operational leadership.
• High‑impact role with visibility and influence on business growth.
• Entrepreneurial, performance‑driven environment.