General Manager – Cape Town

About the role

The General Manager will be responsible for maximising profitability and driving growth of the Cape Town branch. This senior role oversees retail and wholesale operations, stock and warehouse management, and overall business performance.

Key responsibilities

• Drive retail and wholesale sales growth while meeting profitability targets.
• Lead, motivate and performance‑manage sales, warehouse and administration teams.
• Oversee showroom operations, merchandising and customer‑service excellence.
• Manage stock control, warehouse efficiency, bi‑annual stock counts and cycle counts.
• Monitor branch expenses, cash controls and administrative compliance.
• Develop and implement sales, promotional and marketing initiatives.
• Handle customer queries, staff discipline and operational matters.
• Ensure compliance with health & safety, security and operational procedures.

Required profile

• Minimum 10 years proven experience in a senior management role within retail, wholesale or distribution.
• Strong leadership and people‑management skills.
• Sound understanding of sales management, stock control and warehouse operations.
• Excellent financial, administrative and reporting abilities.
• Strong problem‑solving, organisational and communication skills.
• Matric qualification; Afrikaans speaking is a major advantage.
• Experience in the building, hardware, tile or related industry (tile industry preferred).