General Assistant – Retail Store (Queenstown Central)

About the role

The General Assistant will provide comprehensive customer service within a retail store located in Queenstown Central. The role involves maintaining merchandising standards, ensuring accurate shelf pricing, and keeping the work area safe and tidy.

Key responsibilities

• Assist customers with product queries, advise on correct items, and resolve complaints.
• Merchandise bulk stock safely according to store layout and planograms.
• Maintain a clean and obstacle‑free aisle, ensuring customers can move safely.
• Label shelf prices accurately within the assigned area.
• Complete checklists for canteen and toilet/shower schedules as required.
• Follow OHSA safety procedures and use safety gear where needed.
• Report damaged stock or discrepancies to the Store Manager.

Required profile

• Minimum Grade 10 (NQF 3) with at least one year of work‑related experience, or Grade 12 without experience.
• Ability to communicate effectively in English and the dominant local language.
• Valid South African ID or work permit.
• Basic numeracy skills for accurate calculations.
• Willingness to work shifts, weekends, and public holidays.
• Ability to work under pressure and maintain attention to detail.

Required skills