General Assistant – Burial Services

About the role

Icebolethu Group, a funeral assurance group and authorised financial service provider, is recruiting General Assistants for fixed-term positions at its subsidiary, Icebolethu Burial Services. The successful candidates will support burial services across various areas, including mortuary and autopsy work, and must be willing to work odd hours and/or overnight shifts.

Key responsibilities

• Assist in removals and help identify bodies
• Register deceased details on the mortuary register and ensure they are labelled correctly
• Wash and store bodies in the mortuary tray according to the register and board number, and store them in their assigned locations
• Clean and prepare bodies for autopsy, then clean the mortuary and viewing area
• Sterilize autopsy equipment, set out instruments for the pathologist, wash and sterilize instruments after autopsy, and prepare bodies for collection
• Coffin bodies and release them to the family or other authorized person
• Speak to family and friends about autopsy results when necessary
• Monitor the mortuary, sign in visitors, and assist with funeral grave and hall decoration setup
• Install the lowering device machine and look after equipment and materials

Required profile

• Grade 12
• At least 1-2 years' experience in burials, funeral services and planning
• Ability to work calmly and professionally with gruesome or unidentifiable bodies
• Empathy and sensitivity when working with families of the deceased
• Willingness to work odd hours and/or overnight shifts

Required skills

• Strong organizational skills and attention to detail
• Good communication with others
• Ability to handle sensitive organs and instruments