Front Desk Administrator / Receptionist

About the role

The Front Desk Administrator/Receptionist ensures the smooth operation of the organisation by greeting visitors, handling phone communications and providing essential administrative support. This role is the first point of contact and plays a key part in maintaining a professional and welcoming environment.

Key responsibilities

• Manage the reception desk and telephone system, answering calls promptly and forwarding messages via email.
• Maintain a tidy reception area, keep display screens up‑to‑date and ensure meeting rooms are booked and prepared.
• Welcome and direct visitors, candidates and couriers; coordinate security notifications for guests.
• Support onboarding, daily HR and training administration tasks.
• Monitor stock levels, conduct weekly stock takes and replenish supplies, including bathroom amenities.
• Report office maintenance issues to the line manager and liaise with IT, security and facilities teams.
• Assist with organising staff functions, company events and miscellaneous ad‑hoc duties.

Required profile

• Minimum three years of experience in reception or administration.
• Excellent spoken and written English with a professional telephone manner.
• Valid driving licence and access to a personal vehicle.
• Willingness to work weekends or outside regular hours when required.

Required skills

• Proficiency in Microsoft Office applications.
• Familiarity with Canva (advantageous).