Floor Supervisor (40hr) – Goldfields Mall, Welkom

About the role

The Floor Supervisor will support the store management team in delivering exceptional customer experiences and operational excellence at Goldfields Mall in Welkom. Working 40 hours per week, you will lead a diverse store team, drive sales performance and ensure visual and merchandising standards are met.

Key responsibilities

• Lead and motivate the store team to achieve KPI targets such as turnover, rewards, new accounts and visual standards.
• Allocate time effectively, manage multiple tasks and prioritize daily store operations.
• Provide input on merchandise selection and visual presentation.
• Ensure customer satisfaction by executing the company’s service strategy.
• Monitor and analyse store performance data to drive continuous improvement.

Required profile

• Matric certificate.
• Minimum 3 years retail experience, including at least 1 year in a store leadership role.
• High flexibility and ability to adapt to different customers and situations.
• Strong sense of urgency, ability to work independently and take initiative.
• Excellent interpersonal, communication and organizational skills.

Required skills

What we offer

• Opportunities for career growth within a diversified retail portfolio.
• Dynamic work environment focused on customer‑centric solutions.